I.T. Support for Students

Credit Students

*Hours:  Monday to Thursday 8 a.m. to 4:30 p.m.; Friday 8 a.m. to 4 p.m.
Phone:  (805) 965-0581 x2215 or (805) 730-4215
In-person service is available as needed and by appointment only

Noncredit / Adult Ed Students

*Hours:  Monday to Wednesday 10 a.m. to 7:50 p.m., Thursday 11 a.m. to 7:50 p.m., Friday 10:30 a.m. to 1:50 p.m.
Phone: (805) 730-4215, press 2 for 'Student,' then press 2 again for 'Noncredit Technical Assistance'
In-person service is available as needed and by appointment only

Estudiantes de credito

*Horario de servicio: lunes a jueves de 8 a.m. a 4:30 p.m.; viernes de 8 a.m. a 4 p.m.
Teléfono: (805) 965-0581 x2215 o (805) 730-4215
El servicio en persona está disponible según sea necesario y solo con cita
previa

Estudiantes de no crédito

*Horario de servicio: lunes a miércoles de 10 a.m. a 7:50 p.m., jueves de 11 a.m. a 7:50 p.m., viernes de 10:30 a.m. a 1:50 p.m.
Teléfono: (805) 730-4215, presione 2 para 'estudiante,' luego presione 2 nuevamente para 'asistencia técnica para estudiantes de no crédito'
El servicio en persona está disponible según sea necesario y solo con cita
previa

*Hours subject to change during semester breaks/*Horas sujetas a cambios durante las vacaciones semestrales


General Troubleshooting, FAQ, Instructions, etc.

Virtual Computer Lab Support through Zoom

Get help with SBCC computer lab resources, apps, and software (including Virtual Desktop Infrastructure (VDI), Google Drive and Adobe apps)

Summer I and Summer II 2022 - (closed for all campus holidays and closures)
Dates: May 16, 2022 - August 6, 2022
Hours: Monday - Thursday  11:30am-4:00pm PT


Computer Tutoring at the Learning Resource Center

Computer Tutors can assist with things like:

  • Sharing and creating PowerPoint and Google Slide presentations
  • Document formatting for assignments, including for MLA and APA formatted paper
  • Google Sheets, Microsoft Word, Office 365, and Basics of Excel
  • Editing, self-recording, and uploading image, audio, and video files for assignments
  • How to access VMWare Virtual Windows Desktop on your computer or Chromebook and how to save on and navigate the virtual desktop
  • Computer skills tutoring

Canvas Support

Zoom Conferencing

2FA iconSecure your Pipeline account with Two Factor Authentication (2FA)


Admission and Registration Support

Academic Support

Students with Disabilities